Frequently Asked Questions

Shipping & Returns

How long does delivery take?

We know your dog shouldn’t have to wait, which is why we provide Free Worldwide Shipping.

All orders are sent via expedited services, with an average delivery time of 6–14 days.

We go the extra mile, investing more in our shipping than any of our competitors to ensure your order arrives quickly—because your pup deserves it sooner.

Do you offer easy returns & exchanges?

All TranquilPaw products come with a 60-Day Return and Exchange policy.

If you pick the wrong size or feel it’s not the perfect fit, no worries—we’ve got you covered.

We only ask that you keep the product unused and away from your pet while you make your decision.

Product Questions

How do I wash the bed?

How do I wash the bed?

Our beds are fully machine washable and dryer-friendly, making cleanup a breeze.

Worried about zippers being a chew target? Rest easy—our best-selling Deep Sleep range is designed without zippers.

Concerned it won’t fit your washing machine? No need! Thanks to our patent-pending technology, the bed compresses with water, fitting easily into any machine.

For best results:

Wash on a gentle, delicate cycle.

Dry on a low-heat cycle or lay flat in the sun for optimal drying.

A quick tip: Avoid leaving the bed in the machine after the wash cycle. Give it a shake to remove excess detergent before drying.

Does it really calm pets?

Absolutely! We use our world-famous plush faux fur to mimic the comfort of a mother’s touch, creating a soothing, zen-like space that’s been proven to calm your pet.

What is the bed made of ?

Our exterior features breathable faux fur made from high-quality polyester, while the filling is super plush PP-cotton.

This premium filling is the same material used in luxury human bedding and children’s toys.

How do I pick the right size?

We recommend taking a moment to measure your dog to ensure you choose the right size.

We understand it can be tricky unless you're a dog whisperer, but if measuring gets challenging, try our size recommender for a little guidance.

And don’t worry—we offer a 60-day return and exchange policy, so if the size isn’t quite right, we’ve got you covered.

Is it too hot for summer?

Not at all—our beds are designed to be breathable, keeping your pet cozy in the cold and comfortable in the heat.

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